Delivery Manager

About the Role

We are seeking a Delivery Manager to lead the planning and execution of software delivery for our Medical Imaging Management Platform – a global solution supporting clinical trials across the USA, EU, UK, China, India, and South America.

Our software simplifies and automates complex imaging workflows for trial sites, enabling high-quality data processing, centralized quality control, and secure management of patient imaging data in compliance with 21 CFR Part 11 and ISO 13485.

As Delivery Manager, you will be responsible for coordinating software delivery across engineering, QA, DevOps, and product teams, ensuring high-quality, on-time releases that align with healthcare compliance standards. This is an internally focused role: you will enable smooth delivery processes and support the product’s evolution, while external collaboration with sponsors and clinical sites will remain with Product Owners and Operations teams.

Duties and responsibilities

Key Responsibilities

Delivery Leadership

• Own end-to-end delivery of platform software releases and features.
• Oversee sprint and release execution, ensuring delivery meets agreed scope, quality, and timelines.
• Maintain compliance with healthcare regulations (21 CFR Part 11, ISO 13485) in delivery processes.

Planning & Coordination

• Develop and maintain delivery roadmaps and release plans in collaboration with
  Product Owners.
• Manage dependencies across engineering, QA, DevOps, and regulatory/validation teams.
• Track progress, monitor risks, and escalate issues that could impact delivery.

Team Enablement

• Support and coach development teams, ensuring efficient delivery workflows.
• Remove blockers, manage priorities, and facilitate continuous improvement.
• Encourage cross-functional collaboration and alignment around delivery goals.

Process & Quality

• Ensure delivery practices align with software validation and audit requirements.
• Drive improvements in delivery metrics (velocity, predictability, quality).
• Support release readiness, documentation, and handover to operations.

Stakeholder Communication (Internal)

• Provide clear, structured delivery updates to leadership and product management.
• Translate progress, risks, and dependencies into actionable insights.
• Align delivery status with roadmap and organizational priorities.

Required skills and experience

• Proven experience as a Delivery Manager, Project Manager, or Program Manager in software development.
• Strong knowledge of Agile/Scrum/Kanban delivery frameworks.
• Experience with regulated software environments (healthcare IT, SaaS, medical devices).
• Familiarity with medical imaging standards (DICOM) and/or clinical trial data management.
• Understanding of compliance frameworks such as 21 CFR Part 11, ISO 13485, or similar.
• Excellent organizational, risk management, and communication skills.
• Experience managing distributed/global development teams.

Will be a plus

• Background in healthcare IT, PACS, EDC, or clinical trial platforms.
• Exposure to cloud-based medical imaging solutions.
• Knowledge of validation processes (CSV, GxP) and release management practices.
• Technical understanding of software engineering or QA.

What Success Looks Like

• Predictable, on-time, and compliant delivery of platform features and releases.
• Streamlined, efficient collaboration across engineering, QA, DevOps, and product teams.
• Clear visibility of delivery progress, risks, and improvements for leadership.
• Strong alignment of delivery outcomes with product and regulatory requirements.