Web and Mobile Apps For Rehabilitation Provider

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Years:
2019-2020
Country:
USA
Industry:
Healthcare
Tech stack:
iOS, .NET, AWS

Goals and challenges

Our client is a Web and Mobile app that allows physical therapists film videos during patient visits and delivers them instantly to patients in a HIPAA secure environment for a faster and more effective home exercise program.

The client faced the problem of the current vendor retainer costs (even when no service was provided) at a time when couldn’t afford it.

Health platform support & extension - SPsoft.com

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The solution

  • Took over platform support from the underperforming vendor
  • Conducted a code audit to discover bugs, security breaches and performance issues
  • Advised the client on decisions related to product fixes and improvements, enhancing the quality of customer experience & ease the platform support considering the limited budget
  • Provided assistance resolving production incidents within an acceptable time to recovery

Value we delivered

In the period of a limited budget, we have shown flexibility and provide our client with high quality and cost-efficient service with the Time&Material payment model